Privacy policy

Last updated: April 24, 2026

Privacy Policy

This Privacy Policy describes how HeyCare (operated by Ecommerciq LLP) (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following types of information:

Personal Information

  • Name
  • Billing & shipping address
  • Phone number
  • Email address
  • Payment details (processed securely via third-party providers)

Device Information

  • IP address
  • Browser type
  • Time zone
  • Cookies and browsing behavior

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Improve our website and services
  • Send promotional emails or offers (if opted-in)
  • Detect and prevent fraud

3. Sharing Your Information

We may share your information with trusted third parties such as:

  • Payment gateways
  • Shipping partners
  • Marketing & analytics platforms (e.g., Meta, Google)

We do not sell your personal information.

4. Cookies

We use cookies to:

  • Improve user experience
  • Track website performance
  • Store user preferences

You can disable cookies in your browser settings.

5. Data Retention

We retain your information only as long as necessary to:

  • Complete your orders
  • Comply with legal obligations
  • Resolve disputes

6. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Opt-out of marketing communications

To request this, contact us at:
📧 support@heycare.in

7. Data Security

We take reasonable precautions to protect your personal data, but no method is 100% secure.

8. Third-Party Services

Our website may use third-party tools/services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy anytime. Changes will be reflected on this page.

10. Contact Us

For any privacy-related questions:

HeyCare (by Ecommerciq LLP)
📧 support@heycare.in