Terms of service

Terms of Service – Heycare

Last updated: [28-04-2026]

Welcome to Heycare.
By accessing or purchasing from heycare.in, you agree to the following terms and conditions.


1. Overview

This website is operated by Heycare.
Throughout the site, the terms “we”, “us”, and “our” refer to Heycare.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under parental supervision
  • All information provided by you is accurate and complete

3. Products & Usage

Our products are designed for external use only.

You agree:

  • To use products as intended
  • Not to misuse or alter the product
  • To check product suitability before use

Heycare is not liable for any issues arising from improper use.


4. Orders & Pricing

  • All prices are listed in INR (₹)
  • We reserve the right to change prices at any time without prior notice
  • Orders may be refused or cancelled if:
    • Product is unavailable
    • Payment issues occur
    • Fraudulent activity is suspected

5. Payment

We accept:

  • Online payments (UPI, Cards, Net Banking)
  • Cash on Delivery (where available)

All transactions are processed through secure payment gateways.


6. Shipping & Delivery

  • Orders are processed within 1–3 business days
  • Delivery timelines may vary based on location
  • Delays caused by courier partners or external factors are beyond our control

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

By purchasing from us, you agree to those terms.


8. Intellectual Property

All content on this website (including logos, images, text, and designs) is the property of Heycare.

You may not:

  • Copy
  • Reproduce
  • Distribute

without prior written permission.


9. Limitation of Liability

Heycare shall not be held liable for:

  • Indirect or incidental damages
  • Losses arising from misuse of products
  • Service interruptions or website errors

10. Third-Party Services

We may use third-party tools and services (payment gateways, logistics, etc.).

We are not responsible for:

  • Their performance
  • Their policies

11. Privacy

Your submission of personal information is governed by our Privacy Policy.


12. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting on the website.


13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.


14. Contact Information

For any questions regarding these Terms:

📧 support@heycare.in